Refund policy

Returns and exchanges
All sales are final. We do not accept returns or exchanges for change of mind, ordering the wrong size, or other personal preferences.

This policy does not affect any rights you may have under applicable consumer-protection laws.

For questions about your order, contact us at theparisatlas@gmail.com.

Damaged, defective, or incorrect items
Please inspect your order when it arrives. If your item is damaged, defective, or different from what you ordered, contact us as soon as possible at theparisatlas@gmail.com so we can make it right.

Please include your order number and clear photographs of the item and its packaging. After reviewing the issue, we will arrange an appropriate replacement, refund, or other remedy.

Please do not send an item back without contacting us first.

Legally required returns
Where applicable law gives you a right to cancel or return an order, we will honor that right. Contact us at theparisatlas@gmail.com before returning an item so we can provide instructions.

Unless applicable law requires otherwise, returned items must be in the condition in which they were received, and customers are responsible for return shipping costs.

Refunds
When a refund is approved, it will be issued to your original payment method. Please allow time for your bank or credit-card provider to process and post the refund.

If more than 15 business days have passed since we confirmed your refund, contact us at theparisatlas@gmail.com.